Terms & Conditions

This Agreement

Accepting this Agreement

By using Assetlogue, you agree to comply with and be bound by the terms and conditions of this Agreement, together with any additional terms applicable to your Account type. These terms govern your access to and use of the Website and the Service.

If you do not agree to these terms, you have no right to obtain information or otherwise continue using the Website or the Service.

These terms are binding on any use of the Website and apply from the time you first access the Website.

It is your obligation to ensure that you have read, understood and agree to the most recent terms available on Website.

By using the Service you acknowledge that you have read and understood this document and have the authority to act on behalf of any person for whom you are using the Service. You are deemed to have agreed to this agreement on behalf of any entity for whom you use the Service.

We may amend this Agreement at any time by posting with 30 days notice the new terms and conditions on the Website, unless otherwise stated in this Agreement.

Contacting us

Please email us at customer@assetlogue.com if you have any questions relating to these terms and conditions.



Unless the terms and conditions of the Agreement explicitly state otherwise, expressions used in the Agreement have the following meanings:

Account means your account to use the Service.

Agreement means this document and any additional policies available on the Website.

Asset means designated stormwater quality improvement devices (SQID) of a structural man-made nature including gross pollutant traps (GPTs), litter baskets, trash racks and oil and silt arresters and/or as identified as an asset in the Software but excluding vegetated system or devices or any system or device of a natural form such as bioretention basins or swales.

Data means any material including documents, information or data provided by you to us by way of the Software.

Feature means any functionality of the Software accessible through your Account.

Intellectual Property Right means all present and future rights conferred by statute, common law or equity (and all moral rights) in, or in relation to, business names, circuit layouts, computer software, confidential information, copyright, designs, domain names, formulas, inventions, knowhow, patents, plant varieties, recipes, trade marks, and other results of intellectual activity in the industrial, commercial, scientific, literary or artistic field, the benefit of any application to register such a right and the benefit of any renewal or extension of such a right.

Non Excludable Condition means any guarantee, condition or warranty (such as the consumer guarantees implied by the Competition and Consumer Act 2010 (Cth)), which cannot by law be excluded.

Privacy Law means:

the Privacy Act 1988 (Cth); and

any code registered under the Privacy Act or Australian Privacy Principles.

Privacy Policy means AssetLogue's Privacy Policy, which is available on the Website or as amended by AssetLogue from time to time

Service means any service provided by us to you in connection with the Software.

Software means the cloud-based Asset management software known as Assetlogue.

Submitted Content means all information, graphics, HTML, text, software and materials which are uploaded by you to the Website or in connection with the Service.

Subscription Period means the payment period for an Account.

Term means the period of time that you hold an active Account.

You means a person or entity using the Services.

Website means the website located at www.assetlogue.com.

User Account

Accessing the Services

You acknowledge and agree that to receive the benefit of the Services, you may be required to:

provide us with Personal Information; and/or

create an Account with us.

Account Types

If you require an Account, you acknowledge that we offer various account types, and it is your responsibility to review and evaluate your individual situation to determine which account type is appropriate for you.


The Term for an Account begins when you sign up to use the Service and continues until:

you cancel your Account; or

at the expiry of a Subscription Period.

Provision of information by End User

You agree to provide any information reasonably requested by us for the purpose of setting up your Account and operating the Service. You warrant that:

all of the information that you provide to us is accurate and complete in all respects;

you will inform us by updating your Account details whenever any such information changes; and

you will not provide false or misleading information with the purpose of altering your account plan and pricing.

Declining Your Account

We reserve the right to reject any new Account in our absolute discretion.

If we decline an Account after a payment for the Account has been processed, we will refund the payment in full.

Security Responsibilities

You are solely responsible for:

keeping any usernames and passwords associated with your Account for the Services secure; and

the use of your Account, irrespective of who is using it, even if it is used without your permission.


Selecting A Subscription Period

To create an Account, you must select your Subscription Period payment at the time of registration.

We reserve the right to vary any aspect of the Subscription Period, including adding or removing a payment method by providing you with 30 days notice.


Unless your Paid Subscription has been purchased as a pre-paid subscription, your Subscription to the Services will automatically renew at the end of the subscription period, unless you cancel your paid Subscription through your Account before the end of the current subscription period.

The cancellation will take effect the day after the last day of the current Subscription Period unless at the time of your request, you request an immediate cancellation.


If your payment option is declined, we reserve the right to suspend or limit access to the Services until such time as you have paid any amounts in arrears

Change in Pricing

We reserve the right to vary the prices for access to the Services from time to time (New Price);

We will provide you with 30 days notice of the New Price. The New Price will only be applicable for periods for which you have not yet paid. The price will not be varied retrospectively.

We may vary the price shown on the website at any time without notice to you and the New Price will be effective for all new Accounts.

The New Price will be effective from your next payment date and deemed accepted by you, unless you cancel your Account before the end of the Subscription Period.



You agree that you will only use the Features as they are designed to be used.

Use of a Feature is at your risk and you agree that we are not liable for any damage suffered by you, either directly, or indirectly, as a result of your usage of any Feature

We reserve the right to modify, change, amend, add or remove a Feature at any time without notice to you.

Submitted Content

In respect of Submitted Content, you warrant that you will not upload content:

in breach of the Intellectual Property Rights of any third party;

in breach of any law under the Privacy Act 1988 (Cth);

concerning Assets which you do not own or have permission to interact or deal with;

affected by any computer virus or malicious code;

connected with "spam" or the process of "spamming";

which is false, defamatory, misleading or otherwise deceptive in any way; or

in breach of any other clause of this Agreement.

You agree that any comments or opinions that you express will be fair, accurate and genuinely held at the time of communication.

Responsible for Submitted Content

We make no warranties as to the accuracy of any Submitted Content, and will accept no liability for errors or omissions in general.

Services not locally available

You acknowledge and agree that the Service will only be accessible using the Internet (or other connection to our third party servers), and will not be available "locally" from your own servers.

Parts of the services controlled by third parties

You acknowledge and agree that the Service is hosted on servers owned and controlled by a third party. As such, you acknowledge that certain functions are out of our control, including cloud services for servers, data storage and backup.

Services in beta

You acknowledge and agree that all or parts of the Service may be released by us in a beta / testing version, and that in such case, you should use the Services with that standard of stability in mind.

AssetLogue can Change Services at Discretion

We reserve the right to upgrade, maintain, tune, backup, amend, add to or remove items from, redesign, improve or otherwise alter the Services at our sole and absolute discretion.


We reserve the right to make some or all of the Service inaccessible from time to time as is required for upgrades, maintenance and updates. We will use reasonable endeavours to provide you with advance notice of any inaccessible period but you accept that this may not always be possible and we are not liable for any harm or damage you may suffer during an interruption.


You acknowledge and agree that there may be technical or administrative errors in the information about the Services, including but not limited to errors with respect to product description and pricing.

We reserve the right to do any of the following, at our absolute discretion, without notice:

correct any errors on the Website; or

update the Website or Service;

Security Responsibilities

We will take reasonable steps to ensure that the Service is secure from unauthorised access consistent with generally accepted industry standards in our industry.

Third party links

The Website may contain hyperlinks and other pointers to websites operated by third parties. We do not control these third-party websites and are therefore not responsible for the content of any third-party website or any hyperlink contained in a third-party website. We provide the hyperlinks for your convenience only and do not indicate, expressly or implicitly, any endorsement, sponsorship or approval by us of a third-party website or the products or services offered at a third-party website. Your visit to a third-party website is entirely at your own risk.

Delivery of support and maintenance

We will provide you with support and maintenance in respect of the Services via email only, as determined at our sole and absolute discretion.

Lawful use of service

Lawful Use

You undertake:

not to upload, store or access any data on the Services if such access or storage would:

breach any third-party’s Intellectual Property Right;

breach any Privacy Law; or

breach any other law or applicable code (including any common law, statute, delegated legislation, rule or ordinance of the Commonwealth, or a State or Territory).

Prohibited conduct

You must not:

use the Services to post or transmit any material which interferes with other users or restricts any person or which inhibits any user from using the Services or the Internet;

in any way tamper with, hinder or modify the Services or Website;

knowingly transmit any viruses or other disabling features to the Website or via the Website;

intentionally disable or circumvent any protection or disabling mechanism related to the Service or Website;

install or store any software applications, code or scripts on or through the Services or Website;

use the Services or Website in any way which could be reasonably expected to interfere with or damage our network, any other operator's network, or another user's enjoyment of the Service;

attempt any of the above acts or facilitate or assist another person to do any of the above acts.

AssetLogue’s right to suspend

We reserve the right to:

limit or suspend your access to the Services; and

remove data or content uploaded to the Services by you,

if in our reasonable opinion, you are in breach of any of the obligations or undertakings in this Agreement.

Privacy policy

Privacy Policy

You agree and consent to the handling of Personal Information in accordance with our Privacy Policy.


Data storage with third party

We may subcontract the storage of any Data to a third party (or multiple third parties) without notification to or consent from you.


We make no warranties or guarantees, implied or express, in respect of the retention of or continued accessibility of any backups in connection with the Services.

You acknowledge that we have recommended that you take reasonable steps to back up your Data separately from the Services.

Use of Data

We may use any Data for any purpose we see fit, including but not limited to development, benchmarking, illustrative or research purposes.

Intellectual Property

Our Intellectual Property Rights

All title, ownership, rights and intellectual property rights, including copyright, in the Services is owned or used under licence by us.

By posting or uploading any content to or on the Services, you grants an irrevocable, perpetual, transferrable, sub-licensable, non-exclusive, royalty free licence to us to deal with the uploaded content for any purpose.

Otherwise, without our express written permission, you will not or permit any person over whom it has effective control to do so:

replicate all or part of the Services in any way, including for private and domestic use;

incorporate all or part of the Services in any other webpage, site, application or other digital or non-digital format; or

copy, alter, use or otherwise deal in our trade marks (whether they are registered trade marks or not) without our prior written consent.

Undertakings regarding intellectual property

You warrant that you will not do any of the following, or permit any person over whom it has effective control to do so:

copy or reproduce, or create an adaptation or translation of, all or part of the Service in any way, except to the extent that reproduction occurs automatically through the ordinary use of the Services in accordance with the Agreement;

(subject to other rights explicitly granted) sell, license, sublicense, lease, rent, distribute, disclose, permit access to, or transfer to any third party, whether for profit or without charge, any portion of the Services on any medium; or

directly or indirectly copy, recreate, decompile, reverse engineer or otherwise obtain, modify or use any source or object code, architecture, or algorithms contained in the Services or any documentation associated with them.


We make no warranties or guarantees:

that the Services are of acceptable quality and fitness for a particular purpose; or

make any representation regarding your access to the Website including its correctness, accuracy, timeliness, completeness, reliability or otherwise.

Limitation of Liability

Implied Conditions

We exclude all implied guarantees, conditions and warranties from this Agreement and except any Non Excludable Condition.

Limitation of Liability

We exclude all other liability for any costs, including consequential loss, suffered or incurred directly or indirectly by you in connection with this Agreement, including in connection with:

the Service being inaccessible for any reason;

incorrect or corrupt data, lost data, or any inputs or outputs of the Website;

computer virus, trojan and other malware in connection with the Service;

security vulnerabilities in the Service or any breach of security that results in unauthorised access to, or corruption of data;

your participation in any experiments, beta software or pilots;

any unauthorised activity in relation to the Service;

your breach of this Agreement; or

any act or omission by you, your personnel or any related body corporate under or in relation to this agreement.

Non Excludable Condition

Where a Non Excludable Condition is deemed to apply, to the fullest extent possible under the law, we limit our liability for any breach to:

in the case of goods:

the re-supply of the goods or payment of the cost of the re-supply of the goods; or

the replacement or repair of the goods or payment of the cost of replacement or repair of the goods; and

in the case of services:

the resupply of the services; or

the payment of the cost of having the services resupplied.



On cancellation of your Account this Agreement will come to an end and your access to the Services will stop at the expiry of your then current Subscription Period.

We may for up to 30 days after you cancel your Account, but are not obliged to, keep any Data from your Account but it remains your responsibility to obtain your Data prior to terminating the Agreement.

General and interpretation


A notice under this Agreement must be given by email and is deemed to be received when the email is capable of being retrieved by the addressee at an email address designated by the addressee.

Our designated email address is customer@assetlogue.com, or any other designated email address notified to you from time to time.

Your designated email address is the one provided by you at the time of downloading the report or creation of an Account.


We may assign, encumber, declare a trust over or otherwise create an interest in its rights under this document without your consent, and may disclose to any potential holder of the right or interest any information relating to this document or any party to it.

Liability for expenses

Each party must pay its own expenses incurred in negotiating, executing, stamping and registering this document.

Giving effect to this document

Each party must do anything (including execute any document), and must ensure that it’s employees and agents do anything (including execute any document), that the other party may reasonably require to give full effect to this document.

Waiver of rights

A right may only be waived in writing, signed by the party giving the waiver, and:

no other conduct of a party (including a failure to exercise, or delay in exercising, the right) operates as a waiver of the right or otherwise prevents the exercise of the right;

a waiver of a right on one or more occasions does not operate as a waiver of that right if it arises again; and

the exercise of a right does not prevent any further exercise of that right or of any other right.


Nothing in this Agreement is intended to create or be construed as creating a relationship of agency, joint venture or partnership between any of the parties. Unless expressly stated in this Agreement, no party may act as agent of, or in any way bind, another party to any obligation.

Multiple Parties

If a party to this Agreement is made up of more than one person, or a term is used in this Agreement to refer to more than one party:

an obligation of those persons is joint and several;

a right of those persons is held by each of them severally; and

any other reference to that party or term is a reference to each of those persons separately, so that (for example) a representation, warranty or undertaking is given by each of them separately.

Operation of this document

This document contains the entire agreement between the parties about its subject matter. Any previous understanding, agreement, representation or warranty relating to that subject matter is replaced by this document and has no further effect.

Any right that a person may have under this document is in addition to, and does not replace or limit, any other right that the person may have.

Any provision of this document which is unenforceable or partly unenforceable is, where possible, to be severed to the extent necessary to make this document enforceable, unless this would materially change the intended effect of this document.

Governing law

The laws of Queensland, Australia govern this Agreement. The parties submit to the non-exclusive jurisdiction of courts exercising jurisdiction there.


Unless the terms and conditions of the Agreement explicitly state otherwise, the Agreement will be interpreted as follows:

a reference to a party includes that party's permitted assigns, administrators, successors, executors, legal representatives and any novated party;

any reference to a trustee includes any substituted or additional trustee;

unless used for the usual grammatical purpose, inverted commas around a term indicate industry jargon that will be interpreted according to how that term would be understood by an individual with expertise in the relevant industry;

"including", "includes" or any derivation of those words does not limit the matter in question to the things specifically mentioned in the applicable context;

where a term is defined, other grammatical forms of that term will be taken to have the same meaning;

headings are for convenience and will not affect interpretation;

words in the singular will be taken to include the plural and also the opposite;

a reference to a document will be to that document as updated, varied or amended;

a document referenced by the Agreement will not take precedence over the referencing document;

when any kind of legislative instrument is referenced, the reference will be taken to be that instrument as updated or substituted for by the legislative body in any way;

where a "URL" is mentioned, the non-operation of the "URL" will not render the rights and obligations associated with it invalid;

any referenced digital resource may be replaced with another digital resource that is a "copy" of the original resource;

a reference to a party's conduct includes omissions as well as acts;

if a party is described as having discretion in a matter, the discretion in that matter will be interpreted as sole and absolute; and

where a party is required to do "anything necessary", this includes executing agreements and other legal instruments.